Many CRM tools examples demonstrate that they increase the business benefits. CRM software and tools help track and analyze each customer’s communication and engagement. Customer Relationship Management is all about building, managing, and sustaining business-customer relationships.

CRM acts as the central platform for evaluating and scaling customer interaction with the brand. Each and every customer’s identity information needs to be fed into the database so that the CRM software can effectively analyze it. Now, let’s have a look at some of the best CRM tools examples that you can utilize for maximum productivity.

Top 10 CRM tools examples for improving Customer Relationship Management

Customer Relationship Management platforms can help B2B Marketers analyze and improve their customer relationships. According to Market Research Future, “The global CRM software market is projected to grow at a compound annual growth rate of 6% a year, with an estimated valuation of approximately $35 billion in 2023.” Now let’s have a look at the top 10 CRM tools examples that have helped businesses improve their customer relationships.

CRM Tool Examples - Hubspot

HubSpot is a CRM that helps to track customer interactions and supports various marketing and sales processes. It is a customer management solution for small and medium-sized businesses. It has various core features like a marketing hub, sales hub, CMS hub, lead generation funnels, chatbots, and email marketing tools.

Not only this, HubSpot lets you automate tasks, make sales predictions, and analyze reports. HubSpot is among the top CRM tools examples that integrate with different systems like WordPress, Salesforce, Zendesk, MailChimp, and Slack.

CRM Tool Examples - Bitrix24

Bitrix24 is one of the most potent CRM tools examples that suit both small and large-scale businesses. The highlight of this software is its built-in contact center, lead management, pipeline management, email marketing, etc.

Bitrix24 is designed to manage high-grade projects, tasks, examine team performance, and increase productivity. You can automate your sales processes and enhance customer communication. This CRM software starts updating and maintaining data once you have added the customer details. It is completely mobile responsive and works perfectly with Android apps and iOS. is a cloud-based CRM platform that comes with distinctive features and can help improve your workflow. is listed in CRM tools examples that can do a variety of tasks, from creating marketing campaigns to lead management.

Additionally, it can also streamline your business processes, develop a content strategy, and evaluate your performance. This CRM comes with automation features that enable you to focus on more important tasks. The highlight of is that you can customize this software to meet your business needs and workflow demands.

Zoho CRM is counted among the best CRM software examples due to its advanced features. This CRM lets you automate your lead generation process by bringing leads via a Facebook page or website into your sales funnel and nurturing them.

Zoho also has robust predictive analytics and pulse tools that can help you to determine the potential leads that are close to conversion. This CRM integrates with 100+ contacts, marketing, email, sales, ad platform, video conferencing tools, etc. This allows you to perform all your marketing and sales tasks right within the Zoho CRM.

5. Keap

CRM Tool Examples - Keap

Keap is in the leading CRM tools examples as it integrates marketing and sales automation. This CRM software allows you to refine your sales pipeline, build high conversion landing pages, and increase overall revenue.

The highlight of this tool is that you can segment your prospects based on their activities and interaction for targeted messaging. You can keep track of customer data and sales and marketing information in one place so you can act more efficiently and quicker. Additionally, you can launch sales campaigns, track ROIs and other e-commerce processes with it.

Zendesk is one of the CRM tools examples that are easy to use and fit for small businesses. With Zendesk, you can manage your sales pipeline, do task management and get detailed analytics and reports.

There are many features in Zendesk, such as custom lead forms, communication templates, conversion rate evaluation, etc. This sales automation tool can send bulk emails, filter and segment leads, optimize channels, forecast sales rates, and enhance customer engagement.

CRM Tool Examples - PipeDrive

Pipedrive is counted in the CRM tools examples that manage and assess the entire sales pipeline. You can utilize Pipedrive to build a website, maintain customer relationships and customize metrics to analyze your company’s performance.

This CRM tool software enables you to identify and segment qualified leads, automate repetitive tasks, and synchronize information across multiple channels. You can integrate this software with different business systems like Gmail, OneDrive, Google Contacts, Google calendars, and much more.

Salesforce is among the CRM tools examples that are meant for both small and multinational businesses. It can help you manage and automate your core business and sales processes and increase productivity.

Salesforce provides customized sales reports, real-time updates, and insights that can help your sales team. There are various tools in it for sales forecasting, creating contracts, quotes, sales orders, and catalogs. It also integrates with various platforms, such as Zendesk, Outlook, Jira, Gmail, and so on.


EngageBay is listed in the CRM tools examples that come with a wide range of features. It can help you manage and amplify your marketing and sales efforts. With EngageBay, you can acquire leads and do a lot of tasks such as contact management, sales and marketing automation, etc.

EngageBay can help measure your marketing campaigns and analyze what’s working and what’s not. It’s overall good software for both small and large-sized businesses. This software helps your sales team better understand your customers and discover new opportunities.

Are you searching for the best examples of CRM tools for B2B? Then, Salesflare is a highly rated B2B sales CRM platform. The highlight of this software is that it automatically updates contacts with detailed information like email addresses, customer timelines, and time you should follow up.

Additionally, it has an inbuilt email sequence tool that enables you to send personal emails that improve the effectiveness of outreach. With Salesflare, you can keep track of every lead in your sales funnel and follow up at the right time.

Summing It Up

Customers are vital for a business, thus maintaining a good relationship with them should be a top priority. However, using a Customer Relationship Management (CRM) platform can help marketers to better understand, organize, automate, and plan their customer interactions. There are many CRM tool examples that we have given above that you can consider utilizing in your marketing strategy.

Generating high-quality leads is vital for a business. However, if you are struggling with lead generation, then we can help you. VSynergize is a trusted name in the field of B2B lead generation services. For more information and details you can reach us now on +1-732-481-9424 or email us at

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