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Business Process Management Services We Provide

Once our call centre telemarketing services acquire a clear understanding of your company, product and services, we generate quality leads for your sales force. Our outbound call centre services and inbound call centre services have skilled and experienced professionals who confirm and verify every quality lead before they reach you.

While lead generation gets in new customers to enter the sales channel, it is customer support that helps to nurture those leads, close in on sales and retain the customers. Customer support helps solve a reader’s query while allowing you to know more about the customer’s needs.

With the expert team of researchers, data analysts, data processors, and data entry specialists we carry out error-free data management and processing services. We help you in saving tremendous time and money by outsourcing your data processing and data management services.

With multilingual customer service support, we help you attract and retain customers when you’re selling across regions, increasing customer satisfaction and growing your business. Our multilingual capabilities cover languages like Spanish, German, French, Italian, Mandarin, and more.

Reaching out to the right audience and offering them timely responses will assist you in improving the response of your marketing and customer communication campaigns. VSynergize has helped thousands of brands to meet the objectives and has proven to be an excellent service provider.

Outsourcing your Order Management and Order Processing to VSynergize can assist businesses to meet their defined requirements. We have designed a highly robust fulfillment service for order processing and we make sure that our services are completely satisfactory for our customers.

Email and chat support provide a unique blend of experience, professionalism, and attention to detail. When customers have a problem, they prefer talking to someone directly and instantly, looking for an immediate solution or at the least, immediate support and assurance.
We are one of the globe’s best outsourcing insurance claim processing service suppliers, our well-experienced team makes sure that our clients experience accuracy and higher consistency. Outsourcing Insurance Claim Processing Maximises customer satisfaction by 99.99% and has higher claim resolution rate.
At VSynergize, our state of the art centre uses RPA that works around the clock, with proven fast speeds and almost zero errors. With an efficient automated system, your customer’s call durations are reduced and hence improving the quality of customer service they receive. And better and quicker customer service results in better retention.

Why Work With Vsynergize

We at VSynergize can help you efficiently automate your customer handling processes like Chat, Emails, and Calls to accelerate business growth. Our team has the expertise in crafting productive BPM solutions using leading-edge business process management tools to help you digitally transform effectively.

Steps to Implement BPM System

BPM Case Studies

VSynergize helps a Multi-line

VSynergize helps a Multi-line Insurer Increase Debt Recoveries by 35%

Lifeline Service Providers

Top US Telecom giant reduces Customer Service AHT for calls from 12 to 9

Legal Solution Services

VSynergize helps Chicago based Law Firm go digital with data management

Debt Collection Services

Leading US-based Debt Collection Agency achieves liquidation ratio greater than 6%

Food Tech

UK’s leading Food Delivery brand serves customers with 0% hassles

Logistics Services

Digitalization helps Logistics brand focus on core competencies

Healthcare

Leading Tech-Healthcare company reduces operational cost by 60%

Industries We Service

VSynergize helps telecom services unlock the true potential of their value chain. We provide cost-effective BPO support services for companies who provide services like wireless, telecommunications, broadband Internet, cable, satellite TV and phones, Wi-Fi,3G and 4g (LTE), etc. We support you on your growth journey for the long-term.
The e-commerce enterprise has increased exponentially in the past few years, in terms of engagement as well as customer base. More active and personalized assistance can improve your business, also can be a key differentiator for your business. VSynergize BPO Services provides the best quality end-to-end Ecommerce call center services around the globe.
We are the leading providers of financial services, banking, and insurance call center services with in-depth knowledge of various requirements. VSynergize BPO services support companies, stay flexible, ambitious, enhance customer centricity, reinforce compliance, and accelerate speed to market, growth, and profitability.
Healthcare industries operate in a dynamic environment with unique challenges.
VSynergize offers you a complete set of Healthcare BPO services that smoothens the hassles of healthcare administration, leading to enhanced efficiency and performance We won’t rest until we don’t get you the best!

Whether it’s 1 pm or 1 am, we are your appointment schedulers, your legal intake specialists, and call handling experts. VSynergize flexible, global operating legal process services can moreover empower leaders like you to leverage your teams’ skills and experience more adequately.

Are you looking for a logistics service that covers your business demands? VSynergize Shipping, Logistics, and Customs services enable enterprises to optimize costs and open the business value in supply chain processes. Our logistics services present the best quality organized back office support for logistics companies around the globe.

The consumer packaged goods industry, one of the largest across the globe. VSynergize Outsourcing BPO Services offers consumer goods manufacturers and resellers an opportunity to concentrate on their core services diminishing their non-core operational expenses.

With the great demand in the travel, transportation, and hospitality sectors, businesses are supposed to stay updated with the growing customer expectations both online as well as offline. With deep domain experience, expertise, and technology, we are highly experienced in working with all these types of industries.
The education division is experiencing great competition and businesses in the industry require to concentrate their forces on increasing their student enrollments and offering quality education. VSynergize BPO services offer you cost-effective solutions to shoot up the marketplace and reach out to students globally.

Latest BPM Reads

BPM and Automation Work Together

The key to growth is to implement Intelligent Business Process Management in your organization. We help you digitally transform with Intelligent Automation by combining the pillars of technology  BPM, RPA, Artificial Intelligence

With Intelligent BPM, our objective is to help you improve end-to-end customer experience and improve the productivity of your employees, get rid of the repetitive taste, and enable employees to focus on taste that adds value to the company and hence save time and costs.

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